Thank you for choosing TRILVARNOX. Your satisfaction is our top priority. If you face any issues with your purchase, we're here to help with our comprehensive refund policy.
To be eligible for a refund with TRILVARNOX, ensure that:
Certain items are non-refundable, including:
Follow these steps to initiate a refund:
Upon receiving and inspecting the item, TRILVARNOX will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7 to 10 business days, and a credit will automatically be applied to your original payment method.
If you haven’t received a refund, please double-check your bank account. Then, contact your credit card company, as it may take some time before the refund is officially posted. If you’ve completed these steps and still have not received your refund, please contact us at [email protected].
If you need to exchange an item due to damage or defect, contact us immediately to discuss further assistance. We prioritize quick resolutions and will provide instructions for returning the item.
Return shipping costs are your responsibility unless the item is defective. Shipping costs are non-refundable. If you proceed with a refund, the cost of return shipping will be deducted from your refund.
If you have any questions or require further assistance, don't hesitate to reach out to our support team at